A confirmation email will be sent to you once the order needs authorization. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
It usually takes 1-2 business days Max for your order. We will send you an email if the processing time takes longer than expected.
At Ustad Home, we take great pride in years of experience in the design, manufacturing and sales of home products.
Most of our items ship from directly from production and warehouse facility in UK, USA, POLAND, GERMANY and CHINA so please allow 2-7 working days for domestic delivery and 7-14 days for Europe and International delivery.
Ustad Home cooperates with a number of different carriers. The carrier in charge of your delivery may therefore vary. Deliveries are made to your chosen address. If no one is home, we can arrange for the carriers to leave the goods at your doorstep (this is not recommended, as you will not have a receipt in case of missing parts or damage). Alternatively, the carriers can leave a telephone number for you to call, in order for you to arrange an alternative delivery date.
Note: All deliveries at your doorstep without a receipt will be at your own risk.
When receiving the goods we kindly ask you to check the entire shipment for missing- or defective parts. Damaged or missing parts must be claimed within 14 days.