TERMS OF USE
Terms Of Service
The following terms and conditions govern all use of the ustadhome.com website and all content, services and products available at or through the website (taken together, the Website). The Website is owned and operated by Ustad Home ("Ustad Home"). The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Ustad Home's Privacy Policy) and procedures that may be published from time to time on this Site by Ustad Home (collectively, the "Agreement").
Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by Ustad Home, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 13 years old.
- Your ustadhome.com Account and Site. If you create a blog/site on the Website, you are responsible for maintaining the security of your account and blog, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the blog. You must not describe or assign keywords to your blog in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and Ustad Home may change or remove any description or keyword that it considers inappropriate or unlawful, or otherwise likely to cause Ustad Home liability. You must immediately notify Ustad Home of any unauthorized uses of your blog, your account or any other breaches of security. Ustad Home will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.
- Responsibility of Contributors. If you operate a blog, comment on a blog, post material to the Website, post links on the Website, or otherwise make (or allow any third party to make) material available by means of the Website (any such material, "Content"), You are entirely responsible for the content of, and any harm resulting from, that Content. That is the case regardless of whether the Content in question constitutes text, graphics, an audio file, or computer software. By making Content available, you represent and warrant that:
- the downloading, copying and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party;
- if your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the Content;
- you have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms;
- the Content does not contain or install any viruses, worms, malware, Trojan horses or other harmful or destructive content;
- the Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);
- the Content is not pornographic, does not contain threats or incite violence towards individuals or entities, and does not violate the privacy or publicity rights of any third party;
- your blog is not getting advertised via unwanted electronic messages such as spam links on newsgroups, email lists, other blogs and web sites, and similar unsolicited promotional methods;
- your blog is not named in a manner that misleads your readers into thinking that you are another person or company. For example, your blog's URL or name is not the name of a person other than yourself or company other than your own; and
- you have, in the case of Content that includes computer code, accurately categorized and/or described the type, nature, uses and effects of the materials, whether requested to do so by Ustad Home or otherwise.
By submitting Content to Ustad Home for inclusion on your Website, you grant Ustad Home a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content solely for the purpose of displaying, distributing and promoting your blog. If you delete Content, Ustad Home will use reasonable efforts to remove it from the Website, but you acknowledge that caching or references to the Content may not be made immediately unavailable.
Without limiting any of those representations or warranties, Ustad Home has the right (though not the obligation) to, in Ustad Home's sole discretion (i) refuse or remove any content that, in Ustad Home's reasonable opinion, violates any Ustad Home policy or is in any way harmful or objectionable, or (ii) terminate or deny access to and use of the Website to any individual or entity for any reason, in Ustad Home's sole discretion. Ustad Home will have no obligation to provide a refund of any amounts previously paid.
- Payment and Renewal.
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General Terms.
By selecting a product or service, you agree to pay Ustad Home the one-time and/or monthly or annual subscription fees indicated (additional payment terms may be included in other communications). Subscription payments will be charged on a pre-pay basis on the day you sign up for an Upgrade and will cover the use of that service for a monthly or annual subscription period as indicated. Payments are not refundable. -
Automatic Renewal.
Unless you notify Ustad Home before the end of the applicable subscription period that you want to cancel a subscription, your subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription fee for such subscription (as well as any taxes) using any credit card or other payment mechanism we have on record for you. Upgrades can be canceled at any time by submitting your request to Ustad Home in writing.
- Services.
- Fees; Payment. By signing up for a Services account you agree to pay Ustad Home the applicable setup fees and recurring fees. Applicable fees will be invoiced starting from the day your services are established and in advance of using such services. Ustad Home reserves the right to change the payment terms and fees upon ninety (90) days prior written notice to you. Services can be canceled by you at anytime on ninety (90) days written notice to Ustad Home.
- If your service includes access to priority email support. "Email support" means the ability to make requests for technical support assistance by email at any time (with reasonable efforts by Ustad Home to respond within seven business days) concerning the use of the VIP Services. "Priority" means that support takes priority over support for users of the standard or free ustadhome.com services. All support will be provided in accordance with Ustad Home standard services practices, procedures and policies.
- Responsibility of Website Visitors. Ustad Home has not reviewed, and cannot review, all of the material, including computer software, posted to the Website, and cannot therefore be responsible for that material's content, use or effects. By operating the Website, Ustad Home does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. The Website may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. The Website may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. Ustad Home disclaims any responsibility for any harm resulting from the use by visitors of the Website, or from any downloading by those visitors of content there posted.
- Content Posted on Other Websites. We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and webpages to which ustadhome.com links, and that link to ustadhome.com. Ustad Home does not have any control over those non-Ustad Home websites and webpages, and is not responsible for their contents or their use. By linking to a non-Ustad Home website or webpage, Ustad Home does not represent or imply that it endorses such website or webpage. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Ustad Home disclaims any responsibility for any harm resulting from your use of non-Ustad Home websites and webpages.
- Copyright Infringement and DMCA Policy. As Ustad Home asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by ustadhome.com violates your copyright, you are encouraged to notify Ustad Home in accordance with Ustad Home's Digital Millennium Copyright Act ("DMCA") Policy. Ustad Home will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. Ustad Home will terminate a visitor's access to and use of the Website if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of Ustad Home or others. In the case of such termination, Ustad Home will have no obligation to provide a refund of any amounts previously paid to Ustad Home.
- Intellectual Property. This Agreement does not transfer from Ustad Home to you any Ustad Home or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with Ustad Home. Ustad Home, ustadhome.com, the ustadhome.com logo, and all other trademarks, service marks, graphics and logos used in connection with ustadhome.com, or the Website are trademarks or registered trademarks of Ustad Home or Ustad Home's licensors. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any Ustad Home or third-party trademarks.
- Advertisements. Ustad Home reserves the right to display advertisements on your blog unless you have purchased an ad-free account.
- Attribution. Ustad Home reserves the right to display attribution links such as 'Blog at ustadhome.com,' theme author, and font attribution in your blog footer or toolbar.
- Partner Products. By activating a partner product (e.g. theme) from one of our partners, you agree to that partner's terms of service. You can opt out of their terms of service at any time by de-activating the partner product.
- Domain Names. If you are registering a domain name, using or transferring a previously registered domain name, you acknowledge and agree that use of the domain name is also subject to the policies of the Internet Corporation for Assigned Names and Numbers ("ICANN"), including their Registration Rights and Responsibilities.
- Changes. Ustad Home reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. Ustad Home may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.
- Termination. Ustad Home may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your ustadhome.com account (if you have one), you may simply discontinue using the Website. Notwithstanding the foregoing, if you have a paid services account, such account can only be terminated by Ustad Home if you materially breach this Agreement and fail to cure such breach within ninety (90) days from Ustad Home's notice to you thereof; provided that, Ustad Home can terminate the Website immediately as part of a general shut down of our service. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
- Disclaimer of Warranties. The Website is provided "as is". Ustad Home and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Ustad Home nor its suppliers and licensors, makes any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, the Website at your own discretion and risk.
- Limitation of Liability. In no event will Ustad Home, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to Ustad Home under this agreement during the thirty six (36) month period prior to the cause of action. Ustad Home shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
- General Representation and Warranty. You represent and warrant that (i) your use of the Website will be in strict accordance with the Ustad Home Privacy Policy, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside) and (ii) your use of the Website will not infringe or misappropriate the intellectual property rights of any third party.
- Indemnification. You agree to indemnify and hold harmless Ustad Home, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys' fees, arising out of your use of the Website, including but not limited to your violation of this Agreement.
- Miscellaneous. This Agreement constitutes the entire agreement between Ustad Home and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of Ustad Home, or by the posting by Ustad Home of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Website will be governed by the laws of the London, U.K., excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in London. Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any competent court without the posting of a bond), any dispute arising under this Agreement shall be finally settled in accordance with the Comprehensive Arbitration Rules of the Judicial Arbitration and Mediation Service, Inc. ("JAMS") by three arbitrators appointed in accordance with such Rules. The arbitration shall take place in London, United Kingdom, in the English language and the arbitral decision may be enforced in any court. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys' fees. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties' original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; Ustad Home may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.
Home Services Made Simple
Your home doesn't always need another product. Sometimes, it needs an extra pair of hands.
Ustad Home Services brings together practical services for moving, setting up, clearing and caring for your home — all in one convenient place.
Choose a single service or combine several services for a more complete solution.
OUR SERVICES
HOW IT WORKS
① Tell Us What You Need
Complete the enquiry form, call or email us.
② Receive Your Quote
We assess the service, location and requirements and provide your quote.
③ Confirm Your Booking
Accept the quote and confirm the booking.
④ We Get It Done
We coordinate the service and get the job completed.
WHY CHOOSE USTAD HOME SERVICES?
Contact form
Frequently Asked Questions (FAQs)
Find answers about bookings, pricing, service areas, removals, cleaning, furniture assembly, clearance, packing and more
Ustad Home Services – Frequently Asked Questions
Need some help before requesting a quote?
Below you'll find answers to common questions about Ustad Home Services, including removals and transport, cleaning, furniture assembly and disassembly, rubbish and furniture clearance, packing and unpacking.
If you can't find the answer you need, please call us on 020 3818 5808, email support@ustadhome.com, or use our contact form.
General Questions
What is Ustad Home Services?
Ustad Home Services brings together practical services for moving, setting up, clearing and caring for your home.
Our services include:
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Removals & Transport
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Cleaning Services
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Furniture Assembly & Disassembly
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Rubbish & Furniture Clearance
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Packing & Unpacking
You can request one service or combine several services depending on what you need.
Which areas do you cover?
Our initial service area is London.
Availability depends on the type of service, location, date and requirements of the job.
For removals and transport, we may also be able to accommodate journeys that start or finish outside London.
Send us the collection and destination postcodes when requesting your quote and we'll confirm availability.
Can I book more than one service?
Yes.
One of the main advantages of Ustad Home Services is the ability to combine services around your particular job.
For example:
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Removal + Furniture Disassembly + Reassembly
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Removal + End-of-Tenancy Cleaning
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Packing + Removal + Unpacking
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Furniture Clearance + Deep Cleaning
If you need several services, tell us everything you require when making your enquiry so we can assess the complete job.
Do I have to be moving home to use Ustad Home Services?
No.
Although many of our services work particularly well together when moving home, you can request them individually.
For example, you may simply need furniture assembled, a property deep cleaned, unwanted furniture removed or an item transported.
Do you handle small jobs?
Yes, subject to availability.
You don't necessarily need to be moving an entire house.
We may be able to help with smaller jobs such as single-item furniture transport, furniture assembly or disassembly, packing assistance, one-off cleaning and individual-item clearance.
Send us the details and we'll let you know whether we can help.
Quotes, Pricing & Booking
Can I get a quote before booking?
Yes.
We operate a quote-first service so that we can understand what the job involves before confirming the price.
Your quote will take into account factors such as the service required, location, size of the job, access, number of items, labour requirements, travel and any other relevant requirements.
There is no obligation to proceed simply because you've requested a quote.
How do I request a quote?
You can request a quote in any of three ways:
Call: 020 3818 5808
Email: support@ustadhome.com
Online: Complete the contact/enquiry form on our website.
Please provide as much information as possible about the job so we can assess your requirements accurately.
What information should I provide when requesting a quote?
The more information you provide, the easier it is for us to assess your job accurately.
Depending on the service, useful information includes:
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Service required
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Collection or property postcode
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Destination postcode for removals
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Preferred date and time
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Property type
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Number of bedrooms where relevant
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Floor level
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Whether there are stairs or a lift
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Parking/access restrictions
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Items being moved, assembled or removed
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Cleaning requirements
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Approximate quantity of items
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Photographs where relevant
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Any particularly large, heavy, fragile or valuable items
If we're missing important information, we'll contact you before confirming the quote.
Can I send photographs of the job?
Yes, and we strongly recommend doing so where relevant.
Photographs can help us understand furniture dimensions, the volume of items being moved or cleared, access conditions and the amount of work required.
We may request additional photographs or information before providing or confirming a quote.
Is requesting a quote the same as making a booking?
No.
Submitting an enquiry or requesting a quote does not automatically create a confirmed booking.
Your booking is confirmed only once availability, price and the relevant booking arrangements have been agreed with Ustad Home.
Please don't assume that a date or time has been reserved simply because you've submitted an enquiry.
How is the price calculated?
Pricing depends on the particular service and requirements of the job.
Factors may include:
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Number of people required
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Estimated duration
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Vehicle requirements
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Distance travelled
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Property size
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Number or size of items
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Stairs, lifts and access
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Parking
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Cleaning requirements
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Assembly complexity
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Clearance volume
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Packing requirements
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Materials or specialist equipment where required
This is why we ask customers to provide accurate information before we confirm a price.
Will the price change after I receive a quote?
The price is based on the information provided when the quote is prepared.
If the actual job is materially different from the information originally supplied — for example, substantially more items, additional work, difficult access that wasn't disclosed, additional locations or additional services — we may need to revise the price.
Where reasonably possible, any additional charge will be discussed with you before the additional work is undertaken.
Can I arrange a service at short notice?
Potentially, yes.
Same-day and short-notice bookings depend on the service required, location, job size and availability.
Contact us as early as possible and we'll check what can be arranged.
For larger moves or jobs requiring several services, we recommend booking further in advance where possible.
Can I choose a specific date and time?
You can tell us your preferred date and time when requesting your quote.
We'll check availability and confirm whether we can accommodate it.
A requested time isn't guaranteed until your booking has been confirmed.
Removals & Transport
What types of removal jobs do you handle?
Depending on availability and requirements, we can assist with jobs including:
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House moves
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Flat moves
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Student moves
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Single-item transport
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Furniture collections
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Marketplace purchases and collections
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Multiple-item transport
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Loading and unloading
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Small business transport
Tell us exactly what needs moving and we'll assess the appropriate solution.
Can you collect furniture I've bought online or through a marketplace?
Yes, subject to availability.
We may be able to collect furniture and other suitable items purchased through marketplaces, retailers or private sellers and transport them to your required destination.
Please provide the collection postcode, delivery postcode, item details, dimensions where possible and photographs when requesting your quote.
Do you provide loading and unloading assistance?
Yes, loading and unloading assistance can be included depending on the job.
Tell us about any particularly heavy or bulky items beforehand so that we can determine the appropriate number of people and vehicle requirements.
Can you dismantle furniture before moving it?
Yes.
Furniture disassembly and reassembly can be combined with our removal service where required.
Please tell us which items require dismantling when requesting your quote.
What about stairs and properties without lifts?
That's not necessarily a problem, but we need to know about it beforehand.
Please tell us the floor level at both the collection and destination addresses and whether there is a suitable lift.
This helps us assess the labour, time and equipment required.
Do I need to arrange parking?
Customers should tell us about any known parking restrictions, permits, loading bays or access issues at the property.
Depending on the location, suitable parking or loading arrangements may need to be organised before the service.
Any applicable parking, congestion, toll or similar charges will be addressed as part of the quotation or booking arrangements where relevant.
Do you move very heavy or specialist items?
Please contact us before booking.
Items such as pianos, safes, extremely heavy furniture, specialist equipment, high-value artwork or unusually large objects may require specialist equipment or handling and may not be covered by our standard removal service.
We'll assess these individually.
Cleaning Services
What cleaning services do you offer?
Our cleaning services may include:
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End-of-tenancy cleaning
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Move-in cleaning
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Move-out cleaning
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Deep cleaning
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One-off residential cleaning
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Pre-sale or pre-let cleaning
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Cleaning after a move
Tell us about the property and the level of cleaning required when requesting your quote.
Do you provide end-of-tenancy cleaning?
Yes.
End-of-tenancy cleaning can be booked independently or combined with services such as removals, furniture clearance or packing.
Please provide the property size, number of bedrooms and bathrooms and any particular areas requiring attention.
Do you provide cleaning equipment and products?
Requirements can vary depending on the job.
Please tell us about any particular requirements or restrictions when requesting your quote. We'll confirm the arrangements for cleaning products and equipment before your booking.
Can you clean a property before I move in?
Yes.
Move-in cleaning can be arranged to help prepare your new property before or around your move.
Where practical, it can also be coordinated with our removal and unpacking services.
Furniture Assembly & Disassembly
What types of furniture can you assemble?
Depending on the item and complexity, services may include:
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Beds
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Wardrobes
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Tables
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Desks
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Chairs
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Shelving
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Storage units
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Chests of drawers
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Flat-pack furniture
Please send us the product details, photographs or assembly instructions where possible when requesting your quote.
Can you disassemble furniture and reassemble it at my new home?
Yes.
This is one of the services that can be combined with Removals & Transport.
We can assess the furniture beforehand and include disassembly and reassembly requirements within your quote.
Do I need to provide the assembly instructions?
If you have them, please make them available.
Manufacturer instructions can make the assembly process quicker and reduce the risk of missing important information.
If instructions are available online, sending us the product name or link can also be helpful.
What if parts or fittings are missing?
We recommend checking that all parts, fittings and components are available before the service begins.
If an item cannot be completed because essential components are missing, additional work or a return visit may require a separate arrangement and charge.
Rubbish & Furniture Clearance
What can you remove?
Depending on the job and applicable disposal requirements, we may be able to arrange removal of:
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Unwanted furniture
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Household items
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Items left after a move
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Suitable appliances
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Garage or storage contents
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End-of-tenancy items
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Multiple unwanted household items
Tell us exactly what needs removing and provide photographs wherever possible.
Are there items you cannot remove?
Yes.
Certain hazardous, restricted, specialist or regulated materials may not be accepted as part of our standard clearance service.
Examples can include certain chemicals, asbestos, clinical waste, gas cylinders and other hazardous materials.
Please tell us exactly what you want removed before booking. We'll confirm whether the items can be accepted.
What happens to the items you collect?
Where applicable, items will be taken to an appropriate authorised disposal, recycling or reuse facility.
Our aim is to handle clearance responsibly and in accordance with applicable waste requirements.
Can you clear furniture when I'm moving out?
Yes.
Furniture and household clearance can be combined with removals and end-of-tenancy cleaning.
This can be particularly useful when you have items that aren't going to your new property.
Packing & Unpacking
Can you pack my belongings before a move?
Yes.
Packing assistance can be arranged before your move and combined with our removal service where required.
Tell us approximately how much needs packing and which rooms or types of belongings require assistance.
Do you supply boxes and packing materials?
Packing-material requirements should be discussed when requesting your quote.
Depending on the booking, we can confirm whether materials will be supplied, need to be purchased separately or should be provided by you.
Can you unpack at my new property?
Yes.
Unpacking assistance can be arranged to help you settle into your new home.
Tell us the level of assistance required — for example, unpacking boxes, placing items into the appropriate rooms or helping organise household belongings.
Combined Services
Can Ustad Home coordinate my whole move?
Potentially, yes.
Depending on your requirements and availability, we can build a combined service around different stages of your move.
For example:
Before your move: Packing → Furniture Disassembly → Clearance → End-of-Tenancy Cleaning
Moving day: Loading → Removals & Transport → Unloading
At your new home: Furniture Reassembly → Unpacking → Move-In Cleaning
Tell us what you need and we'll assess the complete job.
Do I have to book every moving service?
No.
The service is designed to be flexible.
Choose only what you need.
You may want transport only, cleaning only, assembly only or several services combined.
Changes, Cancellations & Problems
Can I change my booking?
Contact us as soon as possible if you need to change the date, time, address, items or services included in your booking.
Changes are subject to availability and may affect the quoted price.
What happens if I need to cancel?
Please contact us as soon as possible.
Any cancellation or rescheduling conditions applicable to your booking will be explained as part of the booking arrangements.
We recommend checking these before confirming your service.
What happens if the job takes longer than expected?
We prepare quotations based on the information provided to us.
If circumstances outside the original scope cause the job to take materially longer — such as additional items, unexpected access difficulties or extra work requested on the day — additional charges may apply.
Where reasonably possible, we'll discuss this with you before proceeding with additional work.
What should I do if there is a problem with my service?
Please contact Ustad Home as soon as possible.
Telephone: 020 3818 5808
Email: support@ustadhome.com
Please provide your booking details and explain the issue clearly. Photographs or other supporting information may also be helpful where relevant.
We'll review the matter and respond accordingly.
Still Have a Question?
We're happy to help.
If your question isn't answered above, tell us what you need and we'll advise you before you book.
Call: 020 3818 5808
Email: support@ustadhome.com
Or use the contact form on our website.
Ustad Home Services — One place. Multiple home services. Less hassle.